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  Client Relationship Models
  Value Proposition
  EVS Differentiators
  Research Infrastructure
  Language Capabilities
 
    EVS Differentiators
 

 

 EVS represents a truly global business model.  We actively leverage people, technologies and processes to maximise the value delivered to our Clients, while simultaneously minimising the cost.  

1.
 Unique Combination of Synergistic Skills Sets – Built into Our Organisation Structure:   Our analyst teams are organised around six 'lines of business' and actively collaborate to address each Client's project requirements. 
  EVS Differentiator
2.
Pure Play:  Our exclusive focus is the delivery of custom global research and analysis to our Clients. 
3.
Highest Quality:   We focus on delivering quality in every single element of interacting with our Clients.  At the conclusion of every project, we survey our Clients to gain their feedback.  After 10,000 projects, our average Client Satisfaction rating (on a scale of 1-5) is 4, which means 'Exceeds Expectations'.
EVS Differentiator
4.
 Largest KPO Firm:  We are the largest provider of Knowledge Process Outsourcing (KPO) services in the world (several years ago, we actually coined the term KPO, which has rapidly become the expression used to define our industry segment).
5.
India, China, Europe and South America Operation Centres:  We are the only KPO firm with operation centres located in India (Delhi), China (Shanghai) and Latin America (Valparaíso, Chile).
6.
Most Extensive Language Capability:  We have conducted research in over 55 languages.
   
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