Is the freelancing model unavoidable? Guru.com thinks so. The company, which aims to give small and medium businesses (SMBs) access to expert talent anywhere in the world for short-term project help, points out that small businesses employ 80% of the workforce in the United States. As these businesses slowly begin to hire again, after about two years during which 8.4 million jobs were lost, Guru.com does not believe that cash flows and income will rise very quickly. Using freelancers may be the most practical way for these businesses to continue to operate without hiring full-time workers right away. (...)

There are approximately 2 million businesses in the United States that operate as one- or two-person shops. Guru.com says that these businesses may each be spending an estimated $10,000 annually on freelancers, resulting in a total addressable market of $20 billion in the country. Worldwide, this figure might be extended to $50 billion to $60 billion. In 2007, Evalueserve Research predicted peer-to-peer outsourcing to grow as a $20 billion market by 2015, with a cumulative annual growth rate of approximately 26%.

Sramana Mitra>>

Knowledge Process Outsourcing (KPO) has been frequently referred to as higher-end BPO. It provides value propositions to companies that are significantly different in scope and delivery as compared to business process outsourcing which is based on transactions. (...)

Ashish Gupta, COO and Country Head (India), Evalueserve, said, “KPOs are doing really well in India and the prospects are bright. This is a consolidated segment that is part of the IT/ITES industry getting the same benefits as IT/BPO. India offers many advantages to the KPO industry such as a large talent pool of highly qualified people like MBAs, Lawyers, Doctors, and PHDs etc.” (...)

Express Computer>>

Evalueserve, the world’s largest Knowledge Process Outsourcing (KPO) company, doubled the number of employees at its European research centre last year and plans to continue its growth in 2010.

The office in Romania operates in Cluj-Napoca and brings together analysts from nine countries (Sweden, Germany, India, Latvia, Russia, Republic of Moldova, Poland, France and Romania), all of them specializing in different fields and covering 13 language capabilities.

eFinance (Romanian)>>

According to a report by Global Sourcing Now, the Global Knowledge Process Outsourcing industry (KPO) is expected to reach USD 17 billion by 2010, of which USD 12 billion would be outsourced to India. In addition, the Indian KPO sector is also expected to employ more than 250,000 KPO professionals by 2010, compared with the current figure of 25,000 employees.

A report by Evalueserve predicts that India will capture more than 70 percent of the KPO sector by 2010. Apart from India, countries such as Russia, China, the Czech Republic, Ireland, and Israel are also expected to join the KPO industry.

Ivy Speaks>>

Recently developed budget-priced hotels are out-pacing their luxury brand colleagues in south India, at least, according to a new industry study by Evalueserve, a 10-year-old lodging research organization with offices in India, China, Chile and Romania. (...)

Evalueserve finds "there has been a shift (in India) from the star segment hotels to the budget segment.  Budget hotels set up during 2000 to 2007 are now at an advantage."One the other hand, luxury hotels established in 2007 have been the worst hit." (...)

Real Estate Channel>>

If you are fascinated by numbers, a career in analytics could just be right for you, more so in a world packed with information. Read on to know why it's fast becoming a choice for many. (...)

The analytics industry now stands where IT was in the mid-1990s. But it's largely centered in the US and Europe. “In India, it started primarily with back end operations of global financial institutions and slowly moved to other areas,” says Vinay Gupta, group manager, Evalueserve, a knowledge services provider. Lately, it has shown signs of growth with many banks and financial institutions having internal analytics teams. Telecom, pharmaceuticals, retail and FMCG are also realising its value.

Outlook Money>>

The global economic crisis seems to be coming to an end. A sense of hope is emerging from the ravages caused by a serious recessionary situation. All signs are pointing towards optimism, the banks are returning to profitability, government stimulus programs are in effect, industries have taken to hiring, and with the job opportunities mushrooming people are also feeling more positive about their financial affairs and the economy in general. (...)

The study enunciates that the Indian tourism industry is expected to present a number of opportunities in the first-class and mid-market hotel segments. However, to create these opportunities, India requires investments worth INR 600 billion over the next five years to meet the unmet demand for about 1,50,000 rooms. With the grant of the status, re-investment in the hospitality sector will be encouraged. This will also channelize investment flow in the tourism sector, helping bridge the demand-supply gap.

Source: The FICCI-Evalueserve Study & the World Travel & Tourism Council Report

Royal Orchid Blog >>

With the global economic crisis weighing heavily on financial institutions, it is no surprise that global as well as domestic banks are pursuing outsourcing strategies in an even more aggressive manner. Although traditional areas such as back-office and middle-office business process outsourcing in IT and customer service continue as the mainstay of the outsourcing spectrum, newer definitions are also rapidly emerging. Banks are increasingly looking at ‘partnering’ with third-party outsourcing providers to realize efficiencies of scale and skill. Knowledge and analytics outsourcing, commonly referred to as Knowledge Process Outsourcing or KPO, are the new cornerstone of this outsourcing world.

Although the focus continues to be on reducing costs and outsourcing non-core processes, for banks, it is becoming increasingly clear that they now need to view external partners from a perspective of innovation, increase revenues and of course, maximize efficiencies. This shifts the outsourcing industry away from being a purely non-core process provider and making a clear distinction between business process and knowledge process outsourcing.

2indya.com>>

Sponsored By Evalueserve

Abstract:

The Report, "Infrastructure in India - Ports, Roads and Telecom sector", presents an assessment of current developments in the mentioned sectors. The report contains an outlook of future growth in each of these sectors on the basis of planned investments from public, as well as private sources, mentions key areas of concern and further emphasizes on the likely focus of the next level of investments within each of these sectors. The report also contains profiles of some major players in these sectors.

CFO.com >>

The future of Knowledge Process Outsourcing (KPO) business in India presents an encouraging picture to rejoice for everybody in the country. Not only the scope of business opportunities shall give endless area for businesses to explore but also shall create lacs of jobs for the large amount of the talented and skilled workforce of engineers, MBAs, doctors, lawers and other professionals having skill in the core areas and computer knowledge.

According to a recent study by “Evalueserve, an outsourcing company having service chart for global world, the global KPO market is expected to grow at a cumulative annual growth rate (CAGR) of 46 per cent, from $1.2 billion in 2003 to $17 billion in 2010. Compare this with the prediction for the low-end outsourcing services market. This is expected to have a CAGR of 26 per cent, from $ 7.7 billion to $39.8 billion in the same period. (...)

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