EVS is a pioneer in the KPO (Knowledge Process Outsourcing) industry.

KPO is the high intellect "cousin" of BPO (Business Process Outsourcing). In KPO, the emphasis is on higher complexity processes which require the talent of professionals with extensive education and experience credentials. The types of work performed require specific and advanced knowledge of a particular domain, technology, industry, or specialty.

KPO firms provide their professional services from global locations - with highly skilled teams typically located in India, China, Phillipines, South America, or Eastern Europe. EVS operations centers are located in India, China, and Chile - with sales offices positioned in major business centers such as: United States, United Kingdom, Europe, Latin-America and Asia-Pacific.

Examples of the types of tasks KPO firms address include the following: (Areas of EVS competence are indicated in bold)

• Intellectual Property Research (Patent Application Drafting, Licensing Support, Prior Art Searches, Patent Mapping Studies, etc.)
• Equity, Financial, and Insurance Research
• Data Search, Integration, and Management
• SPO - Sales Process Outsourcing (Sales Collateral Production, Presentation and Proposal Development, Lead Generation, Market Segment Studies, Competitive Intelligence, Client Profiling, Client Satisfaction Studies, Sales Analytics Reporting, Sales Hiring Assistance, CRM Support, etc.)
• Analytics (Data Analytics, Financial Analytics, Risk Analytics) and Data Mining Services
• Business Research / Business Intelligence (Market Segment Studies, Market Sizing, Competitive Intelligence, Business Plan Drafting, New Innovation Identification, etc.)
• Market Research (Phone Surveys, Web Surveys, Client Satisfaction Studies, Branding Studies, Customer Preference Studies, Consumer Surveys, etc.)
• Financial Research (Fundamental Research, Quantitative Research, Modelling, Origination Research, Deal Research, etc.)
• LPO - Legal Process Outsourcing (Paralegal Content & Services)
• Engineering and Design Services
• Design, Animation, and Simulation Services
• Human Resource Research & Support
• Medical Content Services
• Remote Education & Publishing
• Pharmaceutical & Biotechnology Services
• Research and Development (IT & Non-IT Areas)
• Network Management
• Decision Support Systems (DSS)

For additional insight into the subject of KPO, please refer to the EVS White Paper “The Next Big Opportunity – Moving up the Value Chain From BPO to KPO”