Global Coverage	Custom/ Cost Effective	Quality and Productivity
Operation centres in India, China, Romania and Chile Multi-lingual capabilities (50+) Research conducted in North America, South America, Asia Pacific and EMEA Local ‘in-country’ support	Value-for-money pricing leading to significant savings 100% customised solutions Flexibility of combining dedicated teams and on-demand projects Option of implant teams in client offices	Extensive research infrastructure with over 100 databases Productivity enhancements via Knowledge Technology and micro-process redesign Professional quality assurance processes Multi-industry experience (13,000+ client engagements completed)