We have grown to be one of the largest Knowledge Process Outsourcing or KPO companies in the world. We help our clients by analyzing and benchmarking their existing knowledge processes using our experience from over ten years of operation and over four million hours of services provided annually.

Jointly with our clients, we co-design highly targeted knowledge solutions addressing our clients’ challenges and pain points. We support our clients closely during transition, change management and roll-out, thereby minimizing time and effort spent by senior client team members. We strive to improve productivity and service levels on a continuous basis and, cooperating with our clients, we identify new processes to be improved and capabilities to be added.  

Evalueserve is an ideal partner for long-term relationships because of:

• Our size – we have over 2,500 employees in offices across the globe
• Our sustained growth over more than ten years
• Our strong cash-flows and fiscal discipline
• Our tough compliance management including multiple certifications and business continuity planning capabilities
• Our deep industry experience and functional skills

We serve Fortune 500 companies, professional services firms and innovative mid-sized companies in Financial Services, Life Sciences and Healthcare, and various Manufacturing and Services industries.  

In order to add best value for our clients, Evalueserve is structured in three vertical business units:

• Financial Services

• Corporates & Professional Services

• Life Sciences & Healthcare

In addition we have three horizontal capabilities that span the business units:

• Data Analytics & Customer Insight
• Intellectual Property
• Knowledge Technology

Evalueserve has a unique organizational model: The leadership team is located in the US and in Europe. Our global knowledge centers are located in India, China, Chile, and Romania. Local client relationship offices are situated in the US, Canada, the UK, the Benelux, Switzerland, Germany, Austria, the Nordics, France, Italy, Dubai, Singapore, Hong Kong, Japan, India, and Brazil.

We are a global organization, with more than 20 offices across the world. We speak over 35 languages and represent over 40 nationalities.

Diversity is important to us, and gives us the expertise we need to serve our clients. Most of our employees have dual degrees in Business, Finance, Engineering, IT, Science, Medicine, or Law. Proprietary training programs in functional areas as well as in communication and management skills complement their backgrounds.

We are certified for ISO 27001; this ensures that we are indorsed by industry-defined standards for information security and data privacy across all our client engagements. Our multi-hub structure allows for global Business Continuity Planning.

Over the years we have gained deep industry knowledge, enabling us to address our client’s needs in a targeted way. We have also developed distinct methodologies and proprietary technology solutions and leverage them in all our client engagements.