Evalueserve serves corporates and professional services firms in a variety of industries across the Americas, Asia-Pacific, and EMEA. The corporates that we serve include firms across the ICT, energy, chemicals, transportation, and consumer goods industries. Our professional services clients are law firms, consulting firms, accounting and advisory firms, market research firms, and human resources firms.

Our clients typically look for solutions that improve knowledge-based processes across divisions and functional units, such as:

1. Market analysis and competitive intelligence
2. Customer insight (market research and data analytics)
3. Business development and sales support
4. Intellectual property searches and analytics
5. Information services and knowledge management
6. Financial controlling and analytics

Typical challenges

The typical challenges faced by Evalueserve clients include shortage of skilled professionals, thinly spread resources across functions and geographies, silos in terms of information flow and knowledge management, lack of well-defined processes and know-how, mediocre RoI and low productivity, as well as unaddressed pain points in terms of capabilities.

Evalueserve’s value proposition 

Based on our ten years of operation and over four million hours of service provided annually, we package our wealth of best-practice functional and industry experience into sets of solution modules that fit various budgets and clients. At the same time, Evalueserve’s methodology is designed for immediate implementation, including the requisite change management, while minimizing the need for the client to ‘handhold’ Evalueserve. In this way, even small clients get rapid access to a global and scalable platform. Furthermore, our engagement model is designed to allow Evalueserve to work on both a client’s internal and external data of a client, making Evalueserve a close partner rather than just an external information provider. This integration reduces complexities for our clients and allows them to tap a far wider range of improvement opportunities.

Our solutions for corporates and professional services firms

Evalueserve’s suite of solutions is customized to address the unique requirements of our corporates and professional services clients.  

Market analysis and competitive intelligence services

A mix of rapid-turn-around and in-depth research on markets, countries, customers, and competitors.

Our key attributes include:

• a unique ability to combine deep business and technology perspectives for holistic understanding
• a global, multi-lingual, 24-hour service supported by Evalueserve's knowledge portal technology
•  a domain understanding of our customers’ businesses, given our experience of working across diverse industry sectors

Customer insight Solutions (market research and data analytics) 

Integrating and analyzing both internal and external data to support marketing in strategic and tactical decision making. Solutions for a variety of client needs, including continued data harmonization, campaign management support, price elasticity analysis, and customer segmentation.

Business development and sales support

Supporting sales operations in areas such as key account management, pre-meeting briefings, sales alerts, smart CRM leverage, and operations analysis, supported by Evalueserve’s proprietary knowledge technology

Intellectual property services

Patent searches and patent analytics, combined with business-related activities, such as licensing support or IP competitive intelligence.

Information services and knowledge management

Complete outsourcing of information services, such as libraries and the management and administration of knowledge management systems, with a significant part of the team operating ‘on-site’ at client premises. Focus on effectively capturing internal know-how, supported by technology.

Financial controlling and analytics solutions

Support for CFO-related controlling activities, including the creation of corresponding dashboards.