With Evalueserve you get the support that you need – 100% customized. We take care of knowledge processes that are complex in nature and changing over time.

Our standard way of engaging with our clients foresees support by dedicated teams.

These teams consist of analysts in the clients’ offices and in our global knowledge centers in India, China, Chile, and Romania. Peaks in the workload can be absorbed by adding flexible on-demand capacity. This way we can provide global coverage in terms of expertise, time zones, and regional depth. To guarantee smooth transfer of knowledge, Evalueserve also permanently employs client personnel under the local regulatory regimes.

On-site teams
The on-site teams’ activities include working on process optimization, conducting productive and complex work, interfacing for client communication, and coordinating QC feedback. 

Global knowledge centers
Our global knowledge centers in India, China, Chile and Romania are responsible for research, data collection, and analysis. The China Center focuses on work in Asian languages and research on Asian countries. The Chile Center is primarily used for time-critical tasks in the US time zone and research on LATAM. The Romania Center focuses on research on European activities and conducts data-sensitive tasks within the European Union. The India Center is our main center for global English language work.

Our Knowledge Technology Group

Our Knowledge Technology Group supports our client teams with regard to productivity enhancement, improvement of outputs, and automation of workflows. They create customized knowledge tools such as portals, dashboards, and scorecards for data collection, analysis and dissemination.