1 October 2017

EVALUESERVE UK LIMITED (DEFINED AS “EVALUESERVE”, “US”, “WE” OR “OUR”, AS APPROPRIATE) VALUES AND APPRECIATE THE TRUST YOU PLACE IN US TO PROTECT AND STORE YOUR PERSONAL INFORMATION CAREFULLY AND IN ACCORDANCE WITH APPLICABLE LAWS. THIS PRIVACY POLICY SETS OUT DETAILS OF EVALUESERVE’S INFORMATION GATHERING AND DISSEMINATION PRACTICES. IN THIS PRIVACY POLICY, REFERENCES TO “YOU”/”YOUR” SHALL BE REFERENCES TO ANY PERSON SUBMITTING ANY DATA TO EVALUESERVE VIA OUR WEBSITE – [■] (insert Website hyperlink) (“WEBSITE”).

WE RECOMMEND THAT YOU PRINT A COPY OF THIS PRIVACY POLICY FOR YOUR FUTURE REFERENCE. BY USING THE WEBSITE AND ACCESSING AND USING THE SERVICES, YOU AGREE TO THE TERMS OF THIS POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS POLICY, PLEASE STOP USING THE WEBSITE IMMEDIATELY.

General

  1. This Privacy Policy explains how Evalueserve collects and stores information which identifies and relates to you (“Personal Information”) and how We use, disclose and protect such information. Evalueserve shall use Your Personal Information only in the manner set out in this Privacy Policy.  We act in accordance with applicable data protection legislation.
  2. You can visit the Website and browse without having to provide Personal Information. During Your visit to the Website You remain anonymous and at no time can we identify You unless You provide any personal information to us (for example, to download documents) or have an Account on the Website and log on with your Account Information (each term as defined in our Terms of Use).
  3. Please note that we may change, modify, add to or delete portions of this Privacy Policy at any time. The date of the most recently updated Privacy Policy will appear at the top of the Privacy Policy. However, please note that it is your responsibility to regularly review the Privacy Policy of the Website. If you no longer accept this Privacy Policy or any changes or variations to this Privacy Policy you must cease using the Website. Your continued use of the Website is deemed to be acceptance of this Privacy Policy and any changes thereto.
  4. Evalueserve may disclose aggregated information to third parties about the use of the Website, general statistical information about the Website and visitors, such as number of visitors, number and type of Services provided. Evalueserve shall not sell or rent Your Personal Information for marketing purposes without Your explicit consent.

Privacy Assurance

Evalueserve implements measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no internet site can fully eliminate security risks.

What Personal Information we collect about You

We collect Personal Information which you provide when You use the Website or Services offered by Evalueserve. We also collect Personal Information when you voluntarily upload information, send Us emails, complete customer surveys, provide feedback and participate in competitions, download content and subscribe to, or comment on blogs or news articles. Examples of the Personal Information which we collect from You include Your name, address, telephone number, date of birth, gender e-mail address, password, username or any other information that you freely supply to Us.  Website usage information is collected using cookies. When you contact Us or send Us an email we may collect such Personal Information which you freely supply to us. We also collect any information and Personal Information which you post publicly on the Website. Our server logs automatically collect information, such as your IP address, your browser type and language, the pages on the Website visited, and the date and time of your visit, which helps us to gather statistics on the Website and to track users’ movements around the Website in order to customise and improve the Website. We may use standard Internet tools, such as web beacons and cookies, which collect information that tracks your use of the Website and enables us to customise our services and advertisements.

How we Use Your Personal Information

Your Personal Information may be used for the following purposes:

  1. to facilitate Your use and personalize Your experience on the Website;
  2. in order to record, support and facilitate the Services and activities You select;
  3. to process Your order for Services;
  4. to respond to Your inquiries or fulfil Your requests for information about our Services;
  5. to provide You with information about Evalueserve’s Services and to send You information and materials  from Evalueserve;
  6. to send You important information regarding the Website, the Evalueserve’s terms and conditions, and policies and/or other administrative information;
  7. to help You address problems with the Website including addressing any technical problems;
  8. for proper administering of the Website;
  9. to improve our Services, the content of the Website;
  10. to help detect and prevent identity theft, fraud and other potentially illegal acts and protect the integrity of the Website;
  11. to respond to subpoenas, court orders or judicial process;
  12. to provide information to law enforcement agencies or in connection with an investigation on matters related to public safety;
  13. to resolve disputes and troubleshoot problems;
  14. in connection with any investigation or complaint;
  15. to provide you with relevant information or services that you request from us or which we feel may interest you based on previous interactions, where you have consented to be contacted.

How long do We keep Your Personal Information?

We will keep Your Personal Information only for as long as we are either required to by law or as is necessary for the purposes for which it was collected.

Disclosure of Your Personal Information to third parties

  1. We may disclose Your Personal Information to our marketing agency for the purpose of running our marketing campaigns for us.
  2. Our external IT supplier may have access to Your Personal Information but access will be restricted only for the purposes of carrying out their services to us.
  3. We may share your Personal Information with companies who may manage and/or provide surveys and/or competitions on our behalf, some of which may be based outside the EEA.
  4. We have agreements in place with all of our appointed third parties.
  5. We may disclose Your Personal Information to companies within the Evalueserve group of companies if they are carrying out services for Us.
  6. We may disclose any information we hold about You if necessary in connection with any investigation or complaint in relation to use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) any person’s rights or property (including of users of the Website).
  7. We may disclose any information to comply with any applicable law, regulation, legal process or governmental request or for the purpose of fraud prevention or detection.

Marketing

  1. We would like to send you relevant and insightful information about products and services of ours and other companies in our group which may be of interest to you based on previous interactions. You may unsubscribe from receiving these at any time.
  2. We will not share Your Personal Information outside the Evalueserve group of companies for marketing purposes unless you have explicitly consented.
  3. You have a right at any time to stop receiving marketing communications.
  4. If you no longer wish to be contacted for marketing purposes, please write to [■] (insert appropriate email address)

Cookies

  1. When You use the Website, Evalueserve’s servers (which may be hosted by a third party service provider) may collect information indirectly and automatically about Your activities on the Website. We will use this information and the cookies as described in our Cookies Policy [■] (insert Cookie Policy hyperlink)
  2. For more information visit www.aboutcookie.org or www.allaboutcookies.org.
  3. You can set your browser not to accept cookies and the above websites tell You how to remove cookies from Your browser. If You choose to decline cookies, You may not be able to fully experience all features of the Website. If you delete or disable cookies, this may make parts of the Website non-functional or inaccessible.  These data may be used by Evalueserve to track visitor use of the website and to compile statistical reports on Website activity.

Keeping Your Personal Information accurate and up-to-date

  1. You can always choose not to provide Personal Information. If the Personal Information is required, You may not be able to avail of that part of the Services, features or content.
  2. You can get access to, add to or update Your Personal Information at any time, and we would ask you to check that it is up-to-date on a regular basis. When You update information, Evalueserve will keep a copy of the prior version where necessary for its records.

Transfer of Your Personal Information overseas

  1. We may share Your Personal Information to companies within the Evalueserve group in order to carry out the Services and to send you marketing communications. Some of these group companies are based outside of the EEA.
  2. We may transfer your Personal Information to third parties who are based outside the EEA, for the purposes of providing services to Us, including survey and marketing agencies.
  3. We will ensure that we have put measures in place with these third parties to ensure that your Personal Information is kept secure.

Capacity

The Website is not directed at persons under the age of 18 and therefore persons under the age of 18 are not permitted to view and/or register with the Website.  You must be aged 18 years of age or over to register with the Website and post and/or upload any material to the Website. Any person who registers as a user of the Website represents that they are 18 years of age or older. We cannot and we are not required to verify the age of users of the Website. We hereby notify you that by posting any material on the Website you hereby undertake that you are over the age of 18. If you are using the Website as a representative of a company or other entity, you represent that you have the authority to enter into this Privacy Policy on behalf of that company or entity, and agree that the terms “you” and “your” in this Privacy Policy refers to your company or entity, and agree that the terms “you” and “your” in this Privacy Policy refers to you company or other entity.

Information you post

Any Personal Information which you volunteer in your public profile or any information which you post on the Website as a comment will be available worldwide to anyone with access to the Website and it may also become searchable worldwide to anyone using a search engine. Please do not post any information you are not happy to leave up indefinitely. We recommend you do not post your name, address, telephone number, email address or anything else that may lead someone to identify you if this is something you are uncomfortable with. Please note that certain information (such as photographs) which you may choose to provide might reveal your gender, ethnic origin, nationality, religion and/or sexual orientation.

Controlling your Personal Information

You may request details under applicable data protection legislation of Personal Information which we hold about you or rectify and Personal Information which is incorrect or incomplete. If you would like a copy of the information held on you please contact us by emailing at [■] (insert appropriate email address). If you are a registered user of the Website please supply details of your username and email address which you supplied when registering. Please note that to protect your privacy we may require further information to verify your identity. If you believe that any information we are holding on you is incorrect or incomplete, please contact us in writing by sending an email to [■] (insert appropriate email address). We will promptly correct any information found to be incorrect. If someone else has posted your Personal Information on the Website without your permission and you would like it removed please contact us by sending an email to [■] (insert appropriate email address). Please note that it is possible to permanently delete any account you registered with us.

Sale of Evalueserve

We reserve the right to transfer information including Personal Information to a third party in the event of its sale, merger, liquidation, receivership or transfer of all or substantially all of our assets provided that the third party agrees to adhere to the terms of this Privacy Policy and provided that the third party only uses your Personal Information for the purpose that you have provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt out.

Contact Us

If You have any questions about this Privacy Policy or the use of Your Personal Information, please contact Evalueserve by writing to [■] (insert appropriate email address) or by calling at [■] (insert appropriate phone number).