Evalueserve received the highest scores possible in criteria including insights delivery and functional competence and experience.
ZUG, SWITZERLAND – July 10, 2023 –
Evalueserve, a leader in AI-enabled analytics and insights, announces that its customer analytics solution has been recognized as a Strong Performer in The Forrester Wave™: Customer Analytics Service Providers, Q2 2023. The independent assessment by Forrester notes that, “…thanks to referrals from satisfied clients [Evalueserve] has landed significant B2C clients over the past two years.”
Evalueserve received the highest possible scores in the Forrester evaluation in four criteria including: insights delivery, functional competence and experience, data literacy and analytics training, and global delivery strategy.
“…Client references were all extremely likely to recommend Evalueserve to peers,” states the report, authored by Brandon Purcell. “Evalueserve is a strong choice for B2B, B2B2C, and even B2C companies looking to leverage customer analytics for marketing optimization.”
“Evalueserve excels at insights delivery, enabling cross-functional insights collaboration to clients through an intuitive user experience (UX) on its MagnifAI platform,” adds the report by Purcell. “Its analytical control tower, which helps clients prioritize, implement, and measure the impact of analytics across the business domains, is a testament to the provider’s strong functional expertise.”
“Clients turn to us because we understand their domains and embed AI and analytics into their everyday workflows,” says Swapnil Srivastava, Evalueserve’s global head of data and analytics. “We believe Forrester’s research validates our AIRA (AI for Research and Analytics) strategy, which accelerates time to value through reusable components, and recognizes Evalueserve for delivering best-in-class products and services.”
The Q2 2023 Forrester Wave™ identifies the 11 most significant customer analytics service providers following the overview of 38 vendors from The Customer Analytics Service Providers Landscape, Q1 2023. The Wave report evaluates top vendors on 29 criteria and emphasizes the trend that, “Customer analytics is about much more than models.” Forrester’s research aids business leaders in choosing the appropriate vendor to suit their needs.
Industry leaders and experts are encouraged to read the full report, available for purchase and license here, to discover the latest trends in customer analytics and detailed information on this year’s top service providers.
Evalueserve is a global AI-enabled solutions provider that enhances and accelerates decision-making throughout enterprises. More than 30% of the Fortune 1000, including over 25,000 platform users, rely on Evalueserve’s unique product-led solutions powered by domain-specific AI and subject matter experts. Evalueserve is headquartered in Zug, Switzerland. Learn more at evalueserve.com.
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Also published on PRWeb.