Report Cites Customer Feedback for Evalueserve’s Deep Industry Knowledge, Domain Expertise, and Output Quality
RALEIGH, N.C. – June 23, 2025 – Evalueserve, a global AI-enabled insights and analytics partner, announced today that it was included in Forrester Research’s “The Forrester Wave™: Customer Analytics Services, Q2 2025” report.
The Q2 2025 report evaluated 10 customer analytics service providers against 26 criteria that assess the strength of their current offerings and strategy. Evalueserve received the highest score possible in the Functional Competencies and Experience criterion, with the report stating, “Evalueserve shows its power through functional competencies.” The company also scored a 5 out of 5 in the Measurement and Metrics criterion.
The report further highlighted Evalueserve’s functional expertise, noting, “Evalueserve clients sing its praises for the depth of its industry knowledge, domain expertise, and output quality.” It also stated, “B2B, B2C, and especially B2B2X companies looking for deep functional knowledge and domain expertise will find a strong partner in Evalueserve.”
“We’re honored to be included in The Forrester Wave™ for Customer Analytics Services,” said Swapnil Srivastava, EVP and Global Head of Analytics at Evalueserve. “For us, this recognition affirms the trust our clients place in our ability to turn complex data into actionable, real-time insights. By embedding AI-powered automation and low-code analytics into our services, we empower clients to drive smarter decisions and faster outcomes at scale.”
To learn more, access the full Wave report here: https://www.forrester.com/report/the-forrester-wave-tm-customer-analytics-services-q2-2025/RES182326. The report is available to Forrester subscribers or for purchase.
Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here.
About Evalueserve
Evalueserve is a global leader in technology-enhanced managed services. Combining the strengths of best-in-class AI and a team of over 5,000 experts, the company focuses on data and analytics and competitive and market intelligence services. Evalueserve provides tailored, innovative solutions for each client, ensuring efficiency and return on investment. Learn more at evalueserve.com.
Media Contact
For interview requests and any other information, please contact Leah Moore at leah.moore@evalueserve.com.
