ZUG, SWITZERLAND – May 15, 2026
Evalueserve, a global leader in AI-enhanced managed services, has been named as a Category Leader in 5 quadrants of Chartis Research’s Credit Lending Operations, 2026: Quadrant Update report. This distinction marks Evalueserve’s second consecutive recognition in the report, reinforcing its growing market reach and client impact.
Chartis’ Market Quadrants evaluate technology and services providers based on the completeness of their offerings and market potential. The report provides an updated view of the vendor landscape for credit lending operations solutions serving traditional banks and alternative finance providers. It covers systems that support loan origination, end-to-end loan management, and complex functions such as collateral and limits management, as well as capabilities across front-, middle-, and back-office functions.
Evalueserve was named a Category Leader in the following quadrants:
- Alternative Finance Systems
- Collateral Management Systems
- Limits Management Systems
- Loan Management Systems
- Loan Origination Systems
Evalueserve’s expanded leadership in the 2026 report reflects a clear progression from its prior credit lending recognition, where it was named a Category Leader in four quadrants. This year, the firm has strengthened its position by achieving Category Leader status across all five quadrants in the report. Evalueserve retained its leadership in Collateral Management Systems, Alternative Finance, and Limits Management while advancing its ranking in Loan Origination Systems. This progression underscores Evalueserve’s continued investment in broadening its lending capabilities and delivering greater value across the credit lifecycle.
Vivek Sharma, Vice President of Lending Services at Evalueserve, stated that “being recognized by Chartis as a Category Leader across multiple credit lending operations quadrants underscores the strength of our AI-driven approach to transforming lending workflows. Financial institutions today are under pressure to enhance efficiency, improve visibility, and scale operations seamlessly. This recognition validates our continued focus on delivering technology-enabled solutions that combine deep domain expertise with advanced analytics to drive measurable impact across the credit lifecycle.”
“At the core of this recognition is the trust our clients place in us to support their evolving lending priorities,” says Mangesh Patnaik, Senior Vice President and Global Head of Sales in Financial Services. “We’re working closely with financial institutions to navigate real operational challenges: from aligning fragmented processes to building operating models that are ready for the next phase of transformation. As part of this, we’re also partnering with clients on their agentic AI journey by helping them incorporate technology that autonomously executes tasks, orchestrates workflows, and adapts in real time. By staying deeply embedded in our clients’ environments, we’re able to deliver solutions that are scalable, adaptable, and aligned to their long-term goals.”
Evalueserve’s lending services are designed to support financial institutions across key operational areas, including loan origination, credit underwriting, collateral and limits management, covenant monitoring, and portfolio monitoring. Our teams combine sector-specific expertise with proprietary platforms and data-driven workflows to enhance credit analysis quality, standardize processes, and improve decision consistency. By supporting front-, middle-, and back-office functions, we enable banks and alternative lenders to manage complexity at scale while maintaining control, transparency, and operational agility across the credit lifecycle.
About Evalueserve
Evalueserve is a global leader in providing technology-enhanced managed services to clients in the financial services industry. The company offers innovative and sustainable solutions, serving over 60 of the world’s largest financial institutions. With a presence in more than 45 countries across five continents, Evalueserve leverages state-of-the-art technology, domain-specific AI solutions, and deep subject matter expertise to enhance its clients’ strategic decision-making and business impact.
Contact us
For interview requests and any other information, please contact Tammy Duong at marketing@evalueserve.com
