Knowledge Management & Transformation

Purposeful, concrete, and action-oriented Knowledge Management programs yield impressive benefits for individuals and organizations.

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Effective Knowledge Management yields effective outcomes

In today’s data-driven world, properly managing and responding to data can often mean the difference between success and mediocrity. Increasing complexity of organizations with decentralized, global workflows, managing existing knowledge assets (both internal and external) and generating reporting metrices can be challenging.

Robust Knowledge Management (KM) processes are key components to reducing the complexity that comes with global business. Our KM and transformation services streamline and connect decentralized or global workflows, manage existing knowledge assets (both internal and external), and generate  reports into actionable insights.

Strengthen your workflows and collaboration processes with:

  • Easy access to knowledge

    Through an easy-to-use KM platform.

  • Fully searchable knowledge repository

    Allowing for the efficient reusability of existing knowledge resources.

  • Streamlined processes

    Via Evalueserve’s proprietary mind+machineTM tools, including workflow management solutions, diagnostic frameworks, and program management support.

The difference is in how we deliver our KM and Transformation Solutions

  • Service Design Consulting

    Provides a consultative and collaborative approach to solve complex knowledge management problems.

  • Researchstream – a mind+machine™ workflow

    Facilitates research, knowledge management, and flexible reporting with configurable elements.

  • Portfolio of custom optimization tools

    For budget management, service management, automated MIS reporting, and cataloguing.

End-to-end solutions for implementing KM programs

  • Knowledge Management

    Every organization has its unique needs and therefore knowledge management solutions have to be contextual and relevant. We understand your specific requirements and design a custom solution for you, keeping in mind your culture, processes and most importantly business objectives:

    • KM Transformation and process redesign
    • KM platform implementation
    • Workflow re-engineering
    • KM dashboard solution
    • Management information reporting
    • KM taxonomy definition
    • Tagging guidelines documentation
    • Knowledge systems and data management
    • KM stewardship

  • Program Management

    The ultimate success of any program depends on, amongst other things, how effectively it has been designed and implemented. Our specialist program managers help in this journey, from start to finish:

    • On-site program manager
    • Identification and implementation of process efficiencies
    • Enhanced delivery of services and service management
    • Program portfolio management and reporting support

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Get in touch today to find out about how Evalueserve can help you improve your processes, making you better, faster and more efficient.

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