Launched UPS Global Economy Product.  The project required managing over 100 workstreams and collaborating with over 20 cross-functional teams, including commercial, operations, legal, tax, and procurement. Product development was completed in two months, and the product was deployed to over 30 countries, reducing customer costs and leading to a conversion opportunity pipeline worth hundreds of millions.

Developed new global outsourced commercial and operations models connected by turnkey technology solutions that enhanced service for customers, accelerated revenue growth, and increased operation efficiency.

Designed a multi-partner AI-certified and blockchain-verified brokerage platform simplifying e-commerce shipments between China and Middle Eastern countries.

Led China market growth project, expanding service to 21 new cities and growing share in existing markets, generating over $1B in annual revenue for UPS APAC business.

Led UPS APAC Region to become one of the most profitable regions for the company in 2007 and generated record profits for UPS China in 2010.

Received numerous community and UPS recognition, including UPS Horizon Awards for UPS business units with the highest annual growth.

Created Innovation@Work program with Junior Achievement to foster creative thinking among China's youth, playing a key role in the integrated brand campaign during the Beijing 2008 Olympic Games and receiving multiple media accolades, including "Best Express Carrier for Small and Medium Businesses."