Overview
A global industrial solutions provider partnered with Evalueserve to strengthen its competitive position by identifying commercial opportunities earlier in the sales cycle. While the organization had active lead-generation programs in place, it faced persistent challenges with lead quality and timing.
Evalueserve deployed an agentic AI-led managed services solution, combining autonomous AI agents with deep domain expertise to help the client detect early market signals, prioritize high-potential opportunities, and equip sales teams with decision-ready intelligence. The solution was piloted across two industries and demonstrated the potential to significantly accelerate opportunity identification and improve sales conversion outcomes.
Challenge
The client’s commercial teams were dissatisfied with the quality of leads being generated by internal efforts and existing technology-focused partners. Most leads surfaced too late, often after opportunities were publicly announced, leaving little room to shape customer requirements or influence outcomes early in the sales cycle.
Key challenges included:
- Low-quality and poorly timed leads, limiting conversion potential
- Inability to preempt opportunities before they became widely visible in the market
- Lack of contextual intelligence, such as customer-specific drivers, competitive dynamics, and buying triggers, to support early-stage sales engagement
- Fragmented outputs from existing vendors, which emphasized AI-driven data signals without sufficient expert interpretation or commercial relevance
The client needed a more proactive, trigger-based approach that could identify and assess early signals of potential demand, before formal announcements, and translate those signals into actionable guidance for sales teams.
Our Solution
Evalueserve implemented an AI-led managed services engagement built on its Insightsfirst platform, anchored by the Opportunity Radar (ORAD) capability. The solution combined agentic AI with Evalueserve’s deep domain expertise in industrial markets.
Key elements of the solution included:
- Agentic AI workflows designed to continuously scan, identify, and correlate early signals, such as regulatory shifts, investment activity, sustainability initiatives, and customer-specific developments, that could indicate emerging opportunities
- Domain expert validation and enrichment, ensuring that AI-identified signals were assessed for commercial relevance, feasibility, and competitive context
- Prioritized opportunity leads, delivered at the earliest stages of the buying journey, enabling sales teams to engage customers before requirements are fully defined
- Decision-ready sales enablement outputs, including opportunity briefs, competitive positioning insights, and tailored sales narratives that reflected both market intelligence and industry-specific nuances
Unlike other vendors that focused solely on AI-generated outputs, Evalueserve’s “mind + machine” approach resonated strongly with the client by pairing automation and scale with analyst-driven interpretation and strategic context.
The initial deployment was launched as a six-month proof of concept across a few industries, with a clear path to scale across the client’s broader, multi-sector portfolio.
Business Impact
Within a few months of deployment, the client began to see meaningful improvements in how opportunities were identified and qualified:
- Earlier visibility into high-potential opportunities, allowing sales teams to enter conversations at the start of the sales cycle
- Significant improvement in lead quality, driven by trigger-based identification and expert prioritization
- Up to 60% faster opportunity identification, reducing time spent chasing low-value or late-stage leads
- Potential to increase sales conversion rates by up to 3x, by focusing effort on the most actionable and strategically aligned opportunities
The scalable nature of the agentic AI solution positions the client to extend this capability across additional industries and geographies, supporting sustained competitive advantage in an increasingly complex and fast-moving market.
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Overview & Impact
A global industrial provider partnered with Evalueserve to improve early opportunity detection. An agentic AI–led solution surfaced high-value prospects sooner, helping accelerate sales and boost conversion potential.
