RALEIGH, NORTH CAROLINA – December 20, 2024 – Evalueserve announced today that its knowledge management solution, Publishwise, was included in Forrester Research’s “The Forrester Wave™: Knowledge Management Solutions, Q4 2024.” Evalueserve is a leading global insights and analytics partner serving 30% of Fortune 100 companies.
The Q4 2024 report assessed 11 solutions in the knowledge management space against 27 criteria focused on their current offering and strategy. Its purpose is to guide professionals in choosing a knowledge management vendor that best suits their needs.
Publishwise combines AI-powered document management with tailored professional services, enabling global enterprise teams to centralize knowledge and make information more accessible. In the Forrester report, Publishwise received the highest score possible in the security and authorization criterion. Its multi-layered security approach protects sensitive knowledge assets and ensures compliance. Security features include:
- Multiple methods of authentication (OAuth, OpenID Connect, MFA) ensuring secure access
- Role-based access control (RBAC) manages authorization, limiting access to necessary resources.
- Data is encryption at rest and in transit using industry-standard protocols like AES-256.
Publishwise also scored a 5/5 in the adoption criterion, which employs a multi-faceted approach that maximizes product utilization and ROI. Its strategy goes beyond initial deployment by emphasizing continuous engagement through detailed usage reports, targeted training refreshers, and regular success evaluations.
The result is a positive feedback loop of enhanced engagement, improved user satisfaction, and increased ROI. Publishwise’s adoption metrics consistently highlight this strategy’s success, with clients experiencing faster time-to-value and expanded platform utilization throughout their organizations.
“We believe being recognized in the Forrester KM Wave highlights the value Publishwise delivers in transforming knowledge into a strategic asset. Our solution empowers businesses to harness their collective intelligence, driving innovation, efficiency, and competitive advantage in an increasingly data-driven world.” — Pratyush Prabhat, EVP and Global Head of Professional Services, Evalueserve.
About Publishwise:
An AI and Gen-AI powered platform that lets you swiftly look up past content (RFPs/RFIs, DDQs, Marketing Content, and other knowledge assets) using Modern Search and Recommendation Engine. The search functionality is backed by a customized Semantic Engine. The Recommendation Engine uses NLP and ML for content recommendations. The platform can be easily integrated with CRMs and content management systems. Interested in seeing how Publishwise can transform your organization’s knowledge management practices? Get in touch with Evalueserve today: evalueserve.com
About Evalueserve:
Evalueserve is a global leader in technology-enhanced managed services. Combining the strengths of best-in-class AI and a team of over 5,000 experts, the company focuses on data and analytics and competitive and market intelligence services. Evalueserve provides tailored, innovative solutions for each client, ensuring efficiency and return on investment. Learn more at: evalueserve.com.
