AI is changing the way we communicate about health.
In this episode of Decisions Now, host Erin Pearson speaks with Dr. Amelia Burke-Garcia and Dr. Rebecca Soskin-Hicks about the rise of AI-powered chatbots, the role of digital opinion leaders, and how AI can balance accuracy, empathy, and personalization in healthcare.
Key Takeaways
- How AI can combat misinformation, scale health education, and bridge the gap between institutional expertise and accessible, patient-centered communication.
- Social media influencers shaping health decisions
- AI vs. human empathy in patient communication
- The paradox of AI adoption in public health
- The risks of AI-driven misinformation & how to prevent them
About our guests
Dr. Amelia Burke-Garcia is a health communication expert specializing in digital strategy and AI-driven public health messaging. Dr. Rebecca Soskin-Hicks is a Stanford-trained pediatrician focused on AI’s role in healthcare communication and misinformation prevention. Together, they explore how AI can enhance empathy, scale health education, and improve trust in digital health interactions.
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"AI can scale, tailor, and empathize in health communication—but without trust and inclusivity, it risks widening existing gaps."
Amelia Burke-Garcia
"Ignoring AI’s potential in healthcare can be just as harmful as using it incorrectly. Public health must engage where the conversations are happening."
Rebecca Soskin