Data & Analytics
Harness Data and Build a True 360 Customer Experience
Strengthening customer relationships requires more than loyalty programs and cross-selling campaigns. Businesses must understand user behavior to truly understand what drives value. That means harnessing your customer data to provide a complete picture.
Work with us to uncover customer behavior from the first touchpoint through purchase to referrals and beyond. Then use the analytics to predict what customers want next and when they need it, so you can meet your customers on their terms.
Our decision-centric analytics products and solutions help you process and combine internal, external, and proprietary data into a single source of truth. Our subject matter experts manage your data solution to ensure accurate, actionable insights.
Our Advantage
Delivering Results
Reduction in sales cycle time
Customer retention rates
Improvement in lead quality
Our Capabilities
From Data to Your 360 Customer View
Evalueserve’s Advanced Analytics team supports data processing, insights delivery, and decision automation across business functions. The team leverages mathematics, economics, machine learning, deep learning, and decision sciences to cover the entire range of analytics – descriptive, diagnostic, predictive, prescriptive, and cognitive.
The end result? Products and solutions that help you understand your customer experience in its totality.
Identification
Use advanced analytics and market research to uncover the buyer journey, drive customer segmentation, and build new lead generation programs.
Acquisition
Build models for lead prioritization, scoring, intent, sales engagement recommendations, and more.
Development
Enhance the customer experience and gain an edge on the competition. Solutions include market basket analysis, personalization recommendation engines, next best offer modeling, up-sell and cross-sell modeling, and more.
Retention
Assess customer lifetime value, churn, loyalty, NPS, VoC, and more. Optimize the customer campaigns with A/B testing and AI-powered personalization.
Featured Article
Evalueserve Named a Contender in Customer Analytics Service Providers Report
Evalueserve has been named a contender in The Forrester Wave™: Customer Analytics Service Providers, Q3 2021 report. The report identifies 11 of the most significant customer analytics service providers and recognizes Evalueserve for carving a valuable niche in the B2B2X customer analytics space.
Related Resources
Optimize your outcomes.
Data Analytics Spotlight: Swapnil Srivastava
Read this Q&A with Data Science leader Swapnil Srivastava, with over 15 years of experience in analytics consulting, strategy development, industry research and more.
Evalueserve Named a Contender in Customer Analytics Service Providers Report
Evalueserve’s data and analytics practice carves a valuable niche in the B2B2X customer analytics space.
Best Practices From Banks: Creating a Robust Insights and Analytics Partner Network
In our conversations with industry leaders, fulfilling the following parameters will help ensure a successful partnership.
Increased Return on Investments for Manufacturing Facility Using Data Analytics Solution
Evalueserve developed a tracking system that aided the client in spotting inefficiencies across multiple facilities.
Related Products
AI-optimized products that scale.
We offer a distinct suite of products with careful attention to client-specific agility and seamless integration into existing platforms.
Insightsfirst
Get an edge in the marketplace through differentiated competitive and market insights curated to specific needs.
Insightloupe
Get the highest-quality view of your intellectual property and research and development data when and how you need it.
Researchstream
Facilitating modern workflow with superior proficiency, reliability, and configurability for research and design.
