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Customer Insights & Analytics

Evalueserve’s Solutions

Our Attitudinal–Behavioral–Contextual analytics is a holistic approach that can be tailored to any organization based on business needs and IT infrastructure. We don’t focus on a single technology or platform but rather find the solutions that best fit your needs and meet best practice standards. With insight into your customers in terms of profitability, loyalty, churn, and in-store and online behavior, you’ll be able to tailor your campaigns and communication to maximize your ROI.

Evalueserve’s Solutions

What Makes Evalueserve Different

Our global team includes experts in every industry. We have extensive experience across the entire analytics workflow, from data quality management through predictive and big data analytics to reporting and planning. We can bring best-in-class technology to bear on your problems, including our proprietary tools, platforms and processes for marketing, CRM and customer analytics, social media listening, and reporting.

We’ll Answer Key Questions about your Customers

What do you want to know about your customers? Among the insights we can help you achieve are:

  • How you can leverage soft and hard data for customer relationship management
  • How you can track the ROI of up-, cross- and lateral-sell campaigns
  • What people think about your brand and how engaged your customers are
  • Which customers are loyal and profitable and how their behavior compares to other customers