General Interest

In recent times, my conversations with general managers have inevitably veered to the topic of Artificial Intelligence (AI) and Machine Learning (ML). What puzzled me was the lack of true understanding of these terms and the imprecision with which they were being used.

The GDPR, which comes into force on May 25, 2018, should be a top priority for all your departments if your company has operations in the EU.

Businesses are increasingly offering tech-heavy services at a time when a younger, tech-savvy generation is entering the workforce. How do we retain this dynamic, learning-hungry lot?

Automation is the most popular trend in today’s world of business. It is general consensus that automation increases productivity, leads to higher returns, and makes life better, but there are broader differences on how it will impact employment levels and society as a whole. The big question is: are we prepared to deal with its implications?

Is your pricing strategy accurate? Do your price points delight customers? Or, are you losing out to competition due to flawed pricing? It’s not just you; all businesses face these questions when reviewing their sales and pricing strategies.

Generate Insights. Optimize Budget. Increase Revenue. Ensure Efficient Knowledge Management. Increase Productivity. Maximize Efficiency. Enhance Collaboration. Manage Timely deliverables and dissemination.

Practically every business today owns a website. Whatever industry you work in, and whether you’re selling direct to consumers in B2C or providing a knowledge portal for B2B clients, your website is probably your most important digital channel.

Knowledge management (KM) is the process of capturing, developing, sharing, and using organizational knowledge. Purposeful, concrete, and action-oriented knowledge management programs can yield impressive benefits for both individuals and organizations.

Every company is undergoing transformation as the digital age sets in. Automation, analytics, business intelligence, digitalization, and big data have become buzzwords for identifying and solving problems, making corporates somewhat less dependent on professional services (PS) firms for their routine analytical requirements.

The long-term impact of Brexit is not yet clear, although market sentiments seem largely negative. Companies need to choose between making a move right now or waiting for UK–EU negotiations to play out.

Warren Bennis once said that the factory of the future will have only two employees – a man and a dog. The man will be there to feed the dog. The dog will be there to keep the man from touching the equipment. Are we in the vicinity of that future yet?

The world is generating data like never before and some companies have created very sophisticated big data use cases. Whether you consider this a violation of your privacy or an exciting sign of progress, these use cases exist. Law makers are playing catch up and the European Union is leading the field with its General Data Protection Regulation.

Our team attended this year’s GE’s Minds and Machines conference in San Francisco. Read more to find out why we believe the question is no longer if digitization leads to better customer experience and higher productivity, but about the how behind it.

Listen to Evalueserve CEO Marc Vollenweider’s second appearance on the Innovation Ecosystems podcast.

Decision makers want their invested resources to produce insights – and still: 99% of all analytics delivered relies on input-based pricing, where input is defined regardless of output. Pay-as-you-go (PAYG) is a logical system to apply to analytics. Read in our blog article why.

Depending on the policies of the winning candidate, the results of the US presidential elections will affect various sectors and businesses. Read on for highlights of the bullish and bearish implications of these elections.

A carpenter is only as good as his tools. Similarly, data is only as good as the analyses built on top of it. The most important question for any organization is ‒ what is the company doing with the data that is available? Is it being analyzed to understand each customer’s journey and build lasting relationships with them, to acquire new customers, and to gain profitability? These goals call for a holistic 360-degree approach aimed at deriving meaningful insights from innumerable internal and external data sources.

Managing customer churn is vital to business performance. As is researched and proven, a 5% improvement in customer retention rates increases profitability by 25 to close to 95%, as it is many times more expensive to acquire new customers than it is to retain an existing one.

With a year-on-year growth of 10.7% to a value of $11.7 billion (2014), the executive search and leadership consulting industry and the businesses it serves are facing a major challenge: they need to find good talent, faster.